Frequently asked questions

Standard Membership:  Your A+ App codes and log-in details for Purple Mash is sent to you in an email.
Premium Membership: Your A+ Apps are loaded onto the tablet. Your A+ App codes and log-in details for Purple Mash is sent to you in an email.

Click here to learn how to activate your A+ App.

Standard Membership: R 199
Premium Membership: R 329 p/m – 2 x Programs + Tablet

Call us on 010 141 4379 and one of our consultants will assist you.
OR
Complete the form and one of our consultants will call you within 3 working days.

Call us on 010 141 4379 and one of our consultants will assist you.
OR
Send an email to info@besigebreintjies.co.za and include your ID number/reference number and a contact number.

Please request statements from Client Care by calling us on 010 141 4379.

We will repair your screen once. Please contact Client Care on 010 141 4379 to arrange for the repairs.

No, the tablet does not.

No, but you can download an app to make calls on your tablet.

Yes, but disable the security setting on Iwawa which is preinstalled on your tablet. Click here and follow the steps listed.  

Your A+ program is preinstalled on your tablet. A+ does not require an internet connection to work.

Purple Mash requires internet access, and in that case, you can set your phone as a hotspot and connect the tablet.

We will send the newest codes to you every year.

It should last 2-3 hours depending on the apps that are being used.

No, the A + activation code only works once.

Your tablet will be delivered 7-14 days after your first successful debit order.

Your voucher is included in the Welcome email.

Your voucher can be used on any of the products in our online shop.

  1. Log in to the site. (If you have not registered yet, please do so)
  2. Browse the shop and add your items to your basket.
  3. Click on the Check Out button.
  4. Insert the Voucher Code in the correct field.

Call us on 010 141 4379 and one of our Client Care consultants will assist you.

Yes, but only if your profile is active. Your profile only becomes active only after your first payment.

Please check your SPAM or Junk folders.
OR
Call us on 010 141 4379 and our Client Care consultants will assist you.
OR
Send an email to info@besigebreintjies.co.za and include your ID number/reference number and a contact number.

Click here for more information about our memberships.

Please make sure that you have typed in the codes correctly.
OR
Call us on 010 141 4379 and our Client Care consultants will assist you.
OR
Send an email to info@besigebreintjies.co.za and include your ID number/reference number and a contact number.

Please make sure that you used the correct username and password combination.

Use the “Forgot my password” to reset your password.

Alternatively please contact Client Care on 010 141 4379 and our Client Care consultants will assist you.

Purple Mash is a web-based program, and you can access it by putting the link that we sent you via SMS/email in your browser on your selected device. Click here.

Purple Mash: You have access to all content.

A+ Educational Software: Every year (or after 12 successful payments) you will receive the program that is relevant to your child’s age. On the anniversary of your joining date you will receive the next program. Click here to learn how to activate your A+ App.

Experi-Buddies: Every 2 weeks a new video with 4-6 experiments PLUS a free downloadable will be available on the website.

Storytime: You will receive access to two books in Afrikaans and English and every month thereafter (when you pay your membership) two more books will be released for you and your child benefit. Click here to learn how to manually activate your Book Apps.

Afrikaans